Internet Services / Data Communications

High speed data communications Services

One of the most important contributions of the STPI to the software exporting sectors is that of providing High Speed data Communications Services. STPI provides 24X7 technical support and 99.9% of uptime for soft link and co-location services. STPI holds the pioneer status of having been the first commercial Internet Service Provider of India. STPI undoubtedly provides one of the best connectivity Solutions, perfect for mission critical Data transfer needs. STPI is a Category A ISP provider services.

Service Features:

  • High throughput and excellent loading ratio.
  • Wired Local Loop Backup.
  • Minimum downtime with carrier Neutral Service.
  • Peering with Tier-I Service Providers.
  • Capacity on multiple International Fibre Cable Systems.
  • 24/7 customer support.

IT Managed Services / Co-Location Services

  • Co-Location services allow the client to store critical server equipment in a purpose built facility along with other client server. The facility is managed to provide reliable networking, power and security services.
  • STPI offer wide range of Web Hosting services, the packages ranging from shared to dedicated hosting on Windows, Linux, Solaris platforms to small to large scale, multi rack or cage hosting for all mission critical services.

Escalation Matrix:-

First Escalation Point (Immediate)
(Within 30 Minutes) Reception

Help Desk  (Shift In charge)

Tel.:  +91-532-2545270

Extension No:  105
Email :
albd.techsupport@stpi.in

Second Escalation Point
(After One(1) Hours)

Shri  Gautam  (Technical Officer-I)

Tel.:  +91-532-2545270
Mobile:+91-9838141245
Email : 
gautam@stpi.in

Third Escalation Point
(After Four(2) Hours)

Dr. Praveen Kumar Dwivedi
Addl. Director & OIC
Tel. +91-522-2307913/15
Mobile : +91-9839201314
Email: praveen.dwivedi
@stpi.in

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